Technology

IT Technical Support Officer

Yogyakarta
Permanent

About Eiger

Eiger Adventure (EIGER) was established in 1989 as a brand that provides equipment and gear for outdoor enthusiasts. Operating under PT Eigerindo MPI, EIGER was born in Indonesia with the aim of becoming a companion and protector for anyone who wants to explore the tropical wilderness, especially in Indonesia. EIGER also aims to promote the name of Indonesia and the quality of Indonesian products on the international stage, particularly in the fashion retail industry.

About the Job

As an IT Operation Technical Support Officer, you will be the linchpin of our technological infrastructure. Your mission is to provide expert technical support, troubleshoot issues, and implement solutions such as hardware, servers and networks, carrying out network configuration, local and internet network maintenance, server backup, server warranty management, network & infrastructure security, license documentation, as well as technical support services in order to support network services and IT infrastructure required by the company. you'll be the go-to person for keeping our digital landscape running smoothly.

What you will Need to Succeed :

  1. Bachelor's degree in Computer and Network Engineering
  2. Minimum 1 years as IT Technical Support role;
  3. Able to manage & repair hardware, servers & network connections;
  4. Able to build network security & IT infrastructure;
  5. Monitor maintenance and repair of IT equipment & facilities;
  6. Able to be a problem solver according to the task area;
  7. Able to communicate & relate;
  8. Willing to work out of town;
  9. Primary work location will be in Yogyakarta, with willingness to be assigned to EIGER stores across Indonesia.

Equal Opportunity Employer :

At EIGER, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file.

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